Hand-held-products 9500 Manuale Utente

Dolphin® 9500 SeriesMicrosoft® Windows Mobile™ 2003Second Edition Software for Pocket PCs User’s Guide

x Dolphin® 9500 Series User’s Guide35-Key Numeric/Alpha Keyboard...

6 - 6 Dolphin® 9500 Series User’s GuideVerify That Beam Settings Are Set to ReceiveThe Beam Settings must be set to receive for the terminal to receiv

Dolphin® 9500 Series User’s Guide 6 - 7TroubleshootingIf the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is

6 - 8 Dolphin® 9500 Series User’s GuideUsing an ISPThe communication software for creating an ISP connection is already installed on your device. Your

Dolphin® 9500 Series User’s Guide 7 - 17Wireless LAN Communications with 802.11b OverviewDolphin 9500 Series terminals are available with an on-board

7 - 2 Dolphin® 9500 Series User’s Guide802.11b SettingsYou can access the configuration utility two ways:1. Tap Start > Settings > System tab &g

Dolphin® 9500 Series User’s Guide 7 - 3Status Tab802.11b Settings always opens to the Status tab, which displays the current 802.11b settings. Field D

7 - 4 Dolphin® 9500 Series User’s GuideMore Info Tap this button to display detailed TCP/IP information as shown in the following screen: Ping Tap th

Dolphin® 9500 Series User’s Guide 7 - 5Config TabThe Config tab provides a list of all access points (APs) and peer stations in range. You can create

7 - 6 Dolphin® 9500 Series User’s GuideAdd Tap this button to add an Active SSID to the Preferred Profiles list. Select and active SSID in the

Dolphin® 9500 Series User’s Guide 7 - 7To Create a New ProfileIn the Preferred Profiles section, tap the New button . A screen opens with two tabs wi

Dolphin® 9500 Series User’s Guide 1 - 11IntroductionCongratulations on the purchase of your Dolphin 9500 Series mobile computer! You have made a wise

7 - 8 Dolphin® 9500 Series User’s GuideAuthentication TabOn the Authentication tab, you configure the WEP encryption key for secure wireless communica

Dolphin® 9500 Series User’s Guide 7 - 9To Delete a ProfileProfiles may be deleted either from the Preferred List or from the Preferred List and Regist

7 - 10 Dolphin® 9500 Series User’s GuideAbout TabThis window provides Version Number and time of build for Network Driver, Configuration Utility, and

Dolphin® 9500 Series User’s Guide 7 - 11The Status Icon You access the 801.11b Settings by tapping and holding on the Status icon in the task tray a

7 - 12 Dolphin® 9500 Series User’s Guide802.11b Wireless Security SupplementAEGIS Client® offers the most comprehensive IEEE 802.1X supplicant for sec

Dolphin® 9500 Series User’s Guide 7 - 13Required Network Configuration Information WorksheetsBecause AEGIS Client enables your terminal to access a ne

7 - 14 Dolphin® 9500 Series User’s GuideTLS/SmartCard WorksheetTo configure AEGIS Client to use TLS/SmartCard authentication, you need to know:1. Is a

Dolphin® 9500 Series User’s Guide 7 - 156. Is a server certificate is required?____ No.____ Yes.7. Should the Aegis Client validate the server certifi

7 - 16 Dolphin® 9500 Series User’s Guide7. Should the Aegis Client validate the server certificate chain?____ No. Skip Questions 8-9.____ Yes. 8. Will

Dolphin® 9500 Series User’s Guide 7 - 17Opening the ClientTo access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client.

1 - 2 Dolphin® 9500 Series User’s GuideRequired Safety LabelsDolphin 9500 Series terminals meet or exceed the requirements of all applicable standards

7 - 18 Dolphin® 9500 Series User’s GuideThe Main ScreenOn the terminal, open the Client. The main screen opens displaying a list of ports on the syste

Dolphin® 9500 Series User’s Guide 7 - 19Restart Same as a Stop followed by Start. Tap this when you receive a notice such as the following:Configure O

7 - 20 Dolphin® 9500 Series User’s GuideHelp MenuTapping Help opens the help menu. Select Online Help to access online help. Select About to review so

Dolphin® 9500 Series User’s Guide 7 - 21Delete Removes an adapter from the port list. An unused port may be deleted from the port list. The radio card

7 - 22 Dolphin® 9500 Series User’s GuideAccessing the Client Configuration AreaOn the main screen, tap Client > Configure (see Client Menu on page

Dolphin® 9500 Series User’s Guide 7 - 23User TabThe User settings tab defines the protocol and the credentials used to authenticate a user.Field Descr

7 - 24 Dolphin® 9500 Series User’s GuideUse certificate This is the certificate to be used during authentication. A certificate is required for TLS, o

Dolphin® 9500 Series User’s Guide 7 - 25System TabThe System Settings tab controls logging and the port manger timeout period.Field DescriptionLog Lev

7 - 26 Dolphin® 9500 Series User’s GuideServer TabThe Server identity tab defines the credentials the client uses to authenticate the server during TL

Dolphin® 9500 Series User’s Guide 7 - 272. Tap Configure. The Port Settings Configuration screen opens displaying the Wireless Networks tab.Wireless N

Dolphin® 9500 Series User’s Guide 1 - 3Dolphin 9500 Series Batch Terminal The following are the required safety labels for batch terminals that appear

7 - 28 Dolphin® 9500 Series User’s GuideWireless Networks TabField DescriptionAvailable Networks SectionThis section displays the networks the termina

Dolphin® 9500 Series User’s Guide 7 - 29Protocol TabThe Protocol tab enables you to configure parameters that will apply to all the networks the selec

7 - 30 Dolphin® 9500 Series User’s Guide Adding a Wireless Network ConfigurationTo add a wireless network configuration, on the main screen, tap and h

Dolphin® 9500 Series User’s Guide 7 - 31Profile Info TabWEP Mgmt TabThe WEP Mgmt tab enables you to set WEP parameters for each port.Note: The setting

7 - 32 Dolphin® 9500 Series User’s GuideWPA Settings TabThe WPA Settings tab enables you to configure WPA settings.Use key to authenticate with APSele

Dolphin® 9500 Series User’s Guide 7 - 33LoggingThe event log is an ASCII text file named “LOG8021X.TXT” located in the directory defined by the WINDIR

7 - 34 Dolphin® 9500 Series User’s GuideInstalling Certificates with CertAddCertAdd is a stand-alone utility included with the Client that allows cert

Dolphin® 9500 Series User’s Guide 7 - 35Advice and WorkaroundsIssue Possible Causes and SolutionsThe Client will not start on the device with an error

7 - 36 Dolphin® 9500 Series User’s GuideHow 802.1X WorksThe network elements in the above graphics are those involved in a typical wireless LAN. When

Dolphin® 9500 Series User’s Guide 7 - 37 Typical Message Exchange Using MD5 or TLSThe above graphic displays the typical message exchange when the dev

1 - 4 Dolphin® 9500 Series User’s GuideDolphin 9500 Series WLAN or WPAN RadioDolphin 9500 Series RF terminals are designed to comply with the most cur

7 - 38 Dolphin® 9500 Series User’s GuideTypical Message Exchange Using TTLS and PEAPThe above graphic shows a typical message flow for a TTLS transact

Dolphin® 9500 Series User’s Guide 7 - 39For example, the following graphic displays the authentication flow for a mobile user who wishes to create a v

7 - 40 Dolphin® 9500 Series User’s GuideLEAP is a pre-EAP, Cisco-proprietary protocol, with many of the features of EAP protocols. Cisco controls the

Dolphin® 9500 Series User’s Guide 8 - 18Wireless PAN Communications with BluetoothOverviewDolphin 9500 Series terminals are available with a Bluetooth

8 - 2 Dolphin® 9500 Series User’s GuideAssign COM PortsFollow these steps to view and/or modify the Bluetooth COM ports. If you are not going to use t

Dolphin® 9500 Series User’s Guide 8 - 32. In the Bluetooth Devices Folder, tap on the Device Discovery icon. Or you can tap on Tools. In the pop-up me

8 - 4 Dolphin® 9500 Series User’s Guide2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond.3. A

Dolphin® 9500 Series User’s Guide 8 - 55. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode.6. If the remote

8 - 6 Dolphin® 9500 Series User’s Guide3. Use the General and Services screens to research device properties. If needed, assign a new device type ico

Dolphin® 9500 Series User’s Guide 8 - 72. In the pop-up menu, choose between Large Icons or Details.Note: In Details view, you can see the Device Clas

Dolphin® 9500 Series User’s Guide 1 - 5802.11b and BluetoothThe following is the required safety label that appears on the back panel of RF terminals

8 - 8 Dolphin® 9500 Series User’s Guide2. In the pop-up menu, select Turn Transmitter OFF.3. The Bluetooth Card radio transmitter shuts off. The Bluet

Dolphin® 9500 Series User’s Guide 8 - 9(a) When you tap on Bluetooth ActiveSync, a screen appears that allows you to choose which computer to connect

8 - 10 Dolphin® 9500 Series User’s Guide(b) After the search is complete, select the computer you wish to ActiveSync with and tap Select. If the compu

Dolphin® 9500 Series User’s Guide 8 - 11(a) When you tap Bluetooth LAN Access, a screen appears that allows you to choose which access point to connec

8 - 12 Dolphin® 9500 Series User’s Guide(c) After a successful connection is made, the status screen reports Connected.(d) Now you are ready to access

Dolphin® 9500 Series User’s Guide 8 - 13OBEXThis section explains how to use the OBEX (object exchange) application to trade business cards, contacts

8 - 14 Dolphin® 9500 Series User’s GuideNote: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact b

Dolphin® 9500 Series User’s Guide 8 - 153. Tap and hold your stylus on the contact(s) you would like to send. In the pop-up menu, select Send Via Blue

8 - 16 Dolphin® 9500 Series User’s Guide2. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth

Dolphin® 9500 Series User’s Guide 8 - 176. Your mobile computer sends the file.Browse Remote DeviceThe Bluetooth File Explorer lets your mobile comput

1 - 6 Dolphin® 9500 Series User’s GuideGSM and BluetoothThe following is the required safety label that appears on the back panel of a Dolphin 9500 te

8 - 18 Dolphin® 9500 Series User’s Guide4. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find.5. Your mobil

Dolphin® 9500 Series User’s Guide 8 - 191. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device per tr

8 - 20 Dolphin® 9500 Series User’s Guide4. The new folder should be listed under the appropriate device.Delete File(s) or Folder(s)1. Select item(s) t

Dolphin® 9500 Series User’s Guide 8 - 211. Start the disconnection process by either of two methods:• Tap on the Device menu. Select Disconnect.• Tap

8 - 22 Dolphin® 9500 Series User’s Guide5. File sharing is enabled until you end it by tapping Cancel.Using the DialerThis section explains how to ass

Dolphin® 9500 Series User’s Guide 8 - 234. If you have multiple phone numbers for a contact, a screen appears listing them, including any dialing pref

8 - 24 Dolphin® 9500 Series User’s Guide2. Follow the Bluetooth “Get Connected!” Wizard. In the second screen, use the drop-down list to select your B

Dolphin® 9500 Series User’s Guide 8 - 253. In the next screen, enter the passkey. Tap Reply.4. The mobile phone may then either automatically accept t

8 - 26 Dolphin® 9500 Series User’s GuideBonding with your phone - This must be completed to establish the Bluetooth connection and involves dial-up ne

Dolphin® 9500 Series User’s Guide 8 - 273. Enter a name for the connection. Remember what you name the connection. In the future, you will need to sel

Dolphin® 9500 Series User’s Guide 1 - 7Note: Dolphin 9550, Dolphin 9501, and Dolphin 9551 terminals do not support GSM radios.This device and its ante

8 - 28 Dolphin® 9500 Series User’s Guide• On Bluetooth Link, press SELECT.• Scroll to Devices, then press SELECT.• Choose your mobile computer, then p

Dolphin® 9500 Series User’s Guide 9 - 19Wireless WAN Communications with GSM/GPRS OverviewThe Dolphin 9500 is the only terminal in the Dolphin 9500 Se

9 - 2 Dolphin® 9500 Series User’s GuideIM cards are obtained and activated by the network provider that supports your GSM/GPRS network. On the Dolphin

Dolphin® 9500 Series User’s Guide 9 - 3• Dialler emulates a mobile phone and is used to make and receive telephone calls - Using the Dialler, page 9-5

9 - 4 Dolphin® 9500 Series User’s GuideMedium signal strength.Good signal strength.Full signal strength.Incoming SMS message available. This bubble ap

Dolphin® 9500 Series User’s Guide 9 - 5Using the DiallerThe Dialler is the is the program that manages your GSM/GPRS cell phone calls.To launch the Di

9 - 6 Dolphin® 9500 Series User’s GuideTo Send a Call To a Dialed NumberYou can:• Tap the Send button .• Press the ENTER key on the keyboard.• Press

Dolphin® 9500 Series User’s Guide 9 - 7Call WaitingIf call waiting is enabled, a second incoming call can be received while a first call is in progres

9 - 8 Dolphin® 9500 Series User’s GuideMaking Conference CallsIn addition to supporting call waiting functionality, the uPhone Dialler enables you to

Dolphin® 9500 Series User’s Guide 9 - 9PhonebookThe Phonebook contains the contacts from the SIM card and Pocket Contacts. If fixed dialing is set in

1 - 8 Dolphin® 9500 Series User’s Guide• Outdoor use - Maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and maximum power (EIRP*) of 10 mW f

9 - 10 Dolphin® 9500 Series User’s GuideSettings MenuThe Settings menu provides the following options: Speakerphone Toggles speakerphone mode on and o

Dolphin® 9500 Series User’s Guide 9 - 11Audio ModesThe back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to sen

9 - 12 Dolphin® 9500 Series User’s GuideRingtone ConfigurationDifferent ringtones, with individual volume settings, can be set for the following:Ring

Dolphin® 9500 Series User’s Guide 9 - 13Call LogThe Call Log maintains a list of the last 20 calls made or received in each of the following categorie

9 - 14 Dolphin® 9500 Series User’s GuideTools MenuThe Tools menu in the Call Log provides the following options:Select this menu option To…Clear Delet

Dolphin® 9500 Series User’s Guide 9 - 15SMS ManagerAbbreviated for Short Message Service, SMS enables the transmission of short messages (140-160 char

9 - 16 Dolphin® 9500 Series User’s GuideInboxThe Inbox folder displays received text messages. Received messages have an envelope icon to the left. Th

Dolphin® 9500 Series User’s Guide 9 - 173. Tap inside the text area. To write a message, you can use the SIP or the terminal keyboard. The Remaining c

9 - 18 Dolphin® 9500 Series User’s GuideEdit MenuThe Edit menu in the command bar provides the same options as the icons at the top of the screen, wit

Dolphin® 9500 Series User’s Guide 9 - 19uPhone ConfigurationuPhone Settings enable you to establish the normal operating parameters for uPhone applica

Dolphin® 9500 Series User’s Guide 2 - 12Getting StartedOverviewDolphin 9500 Series terminals are Windows Mobile-based with a unique, ergonomic shape d

9 - 20 Dolphin® 9500 Series User’s GuideGeneral TabuPhone Settings consists of four tabs: General, Network, Divert and Bar. The tabs move up the scree

Dolphin® 9500 Series User’s Guide 9 - 21Network TabThe Network tab provides the ability to choose between Automatic and Manual network selection.If yo

9 - 22 Dolphin® 9500 Series User’s GuideBar TabThe Bar tab sets enables you to bar both incoming and outgoing calls.Bar outgoing calls Select one of

Dolphin® 9500 Series User’s Guide 9 - 23Messaging TabThe Messaging tab enables you to adjust the default SMS settings.Other TabThe Other tab contains

9 - 24 Dolphin® 9500 Series User’s GuideGPRS SettingsAfter subscribing to a GPRS network and installing your SIM card, you can load the parameters of

Dolphin® 9500 Series User’s Guide 9 - 25To Add a GPRS Setting1. On the GPRS Settings screen, in the Current Profile drop-down list, select Add new. 2.

9 - 26 Dolphin® 9500 Series User’s GuideYou have the option of disconnecting by tapping on the GPRS connection icon in the navigation bar and tapping

Dolphin® 9500 Series User’s Guide 10 - 110ApplicationsDolphin 9500 Series terminals ship with the following Microsoft applications installed:• Calenda

10 - 2 Dolphin® 9500 Series User’s Guide3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap

Dolphin® 9500 Series User’s Guide 10 - 3Creating Meeting RequestsYou can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The

DisclaimerHand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this

2 - 2 Dolphin® 9500 Series User’s GuideDolphin 9500 Series Terminals There are four terminals in the Dolphin 9500 Series: Dolphin 9500 The Dolphin 950

10 - 4 Dolphin® 9500 Series User’s GuideTo Create a Contact1. On the Contacts screen, tap New.2. Using the SIP or Dolphin keyboard, enter the contact’

Dolphin® 9500 Series User’s Guide 10 - 5Using the Summary ScreenWhen you tap a contact in the contact list, a summary screen displays their informatio

10 - 6 Dolphin® 9500 Series User’s GuideTo Create a Task1. Tap New.2. Using the SIP or Dolphin keyboard, enter the task information.If the input panel

Dolphin® 9500 Series User’s Guide 10 - 7NotesQuickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. If a note is open whe

10 - 8 Dolphin® 9500 Series User’s Guide• Messages are copied from the mail folders of Exchange or Outlook on your desktop computer to the ActiveSync

Dolphin® 9500 Series User’s Guide 10 - 9Using the Message ListMessages you receive are displayed in the message list. By default, the most recently re

10 - 10 Dolphin® 9500 Series User’s Guide5. If you are sending an SMS message and want to know if it was received, tap Edit, Options, and select Reque

Dolphin® 9500 Series User’s Guide 10 - 11Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these w

10 - 12 Dolphin® 9500 Series User’s GuideView OptionsYou can switch to a One Column view, which condenses web content into a single column so that you

Dolphin® 9500 Series User’s Guide 10 - 131. On your desktop computer, open Internet Explorer, click Tools > Create Mobile Favorite.2. To change the

Dolphin® 9500 Series User’s Guide 2 - 3Dolphin 9500 Series Peripherals Each of the following items is sold separately to enhance your Dolphin 9500 Ser

10 - 14 Dolphin® 9500 Series User’s Guide• Limit the number of downloaded linked pages. In Internet Explorer on the desktop computer, right-click the

Dolphin® 9500 Series User’s Guide 10 - 15If you’re opening a Word document created on a desktop computer, select Wrap to Window on the View menu so th

10 - 16 Dolphin® 9500 Series User’s GuidePocket ExcelPocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copie

Dolphin® 9500 Series User’s Guide 10 - 17Windows Media Player for Pocket PCUse Microsoft Windows Media Player (WMP) for Pocket PC to play digital audi

10 - 18 Dolphin® 9500 Series User’s GuideSettings allows you to configure several important aspects of WMP.Properties gives a detailed listing of a me

Dolphin® 9500 Series User’s Guide 10 - 192. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Passport or Exchange account i

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Dolphin® 9500 Series User’s Guide 11 - 111Dolphin 9501 and Dolphin 9551OverviewAs part of the Dolphin 9500 Series, the Dolphin 9550/9551 terminals con

11 - 2 Dolphin® 9500 Series User’s GuideRadio OptionsDolphin 9501/9551 terminals can be configured with one or a combination of 802.11b and Bluetooth

Dolphin® 9500 Series User’s Guide 11 - 3Dolphin 9501 HardwareThe Dolphin 9501 contains a powerful laser engine inside a solid, flashlight form factor.

2 - 4 Dolphin® 9500 Series User’s GuideDolphin 9500 Series AccessoriesEach of the following items is sold separately to enhance your Dolphin 9500 Seri

11 - 4 Dolphin® 9500 Series User’s GuideBack PanelFor secure handling in the field, the back panel of the Dolphin 9501 contains a finger saddle. Speak

Dolphin® 9500 Series User’s Guide 11 - 5Dolphin 9501 Hand Strap and StylusThe hand strap is attached to the finger saddle and contains two stylus loop

11 - 6 Dolphin® 9500 Series User’s GuideDolphin 9551 HardwareThe Dolphin 9551 terminal features the same integrated pistol grip as the Dolphin 9550 fo

Dolphin® 9500 Series User’s Guide 11 - 7Back PanelSpeakerLaser EngineMicrophonePistol-Grip Handle

11 - 8 Dolphin® 9500 Series User’s GuideBottom Panel FeaturesAll Dolphin 9500 series terminals contain the same industrial-grade, mechanical connector

Dolphin® 9500 Series User’s Guide 12 - 112Dolphin 9500 Series HomeBaseOverviewAs the hub of your Dolphin 9500 Series system, the Dolphin HomeBase char

12 - 2 Dolphin® 9500 Series User’s GuideDolphin 9500 Series HomeBase Parts and FunctionsFront Panel Terminal Well Place the Dolphin terminal in this w

Dolphin® 9500 Series User’s Guide 12 - 3COMM LED This is the communication LED. It indicates the status of data transfer between the Dolphin termina

12 - 4 Dolphin® 9500 Series User’s GuideRS-232 Port Use a 9-pin, RS-232 cable from Hand Held Products to connect this port to a peripheral device for

Dolphin® 9500 Series User’s Guide 12 - 5Charging the Main BatteryThe Dolphin HomeBase powers the terminal and fully charges its main battery pack in l

Dolphin® 9500 Series User’s Guide 2 - 5Image Engine Options and SpecificationsDolphin 9500/9550 TerminalsDolphin 9500/9550 terminals can be equipped

12 - 6 Dolphin® 9500 Series User’s GuideCommunicationsUSBThe HomeBase also supports USB communications via the USB port located on the back. The HomeB

Dolphin® 9500 Series User’s Guide 12 - 7Setting up the Terminal for ActiveSync Communications1. On the terminal, tap Start > ActiveSync > Tools

12 - 8 Dolphin® 9500 Series User’s GuideThe ActiveSync Connection Settings must be set as the following graphic indicates.The Allow USB connection wit

Dolphin® 9500 Series User’s Guide 12 - 9Setting up the Terminal for ActiveSync Communications1. On the terminal, tap Start > ActiveSync > Tools

12 - 10 Dolphin® 9500 Series User’s GuideThe following graphic displays the correct ActiveSync Connection Settings on the desktop computer for an RS-2

Dolphin® 9500 Series User’s Guide 12 - 11Mounting the HomeBaseSet the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near a

12 - 12 Dolphin® 9500 Series User’s GuideWall MountingYou can purchase a wall mount kit that contains• a mounting bracket,• three screws, and• six was

Dolphin® 9500 Series User’s Guide 13 - 113Dolphin 9500 Series Mobile BaseOverviewThe Dolphin Mobile Base charging and communication cradle is designed

13 - 2 Dolphin® 9500 Series User’s GuideMobile Base Parts and FunctionsFront PanelThe front panel of the Mobile Base has one slot. The following graph

Dolphin® 9500 Series User’s Guide 13 - 3Bottom PanelThe power supply and RS-232 connectors are located on the bottom of the unit.Power Supply Connecto

2 - 6 Dolphin® 9500 Series User’s GuideBar Code Symbologies Supported Symbology type Symbologies supported1D Symbologies Codabar Code 3 of 9Code 11Cod

13 - 4 Dolphin® 9500 Series User’s GuidePowering the Dolphin TerminalWhen seated in a Mobile Base that is connected to the appropriate power source, t

Dolphin® 9500 Series User’s Guide 13 - 5Installing the Dolphin Mobile BaseTo install the Dolphin Mobile Base, you need to mount it securely to an appr

13 - 6 Dolphin® 9500 Series User’s GuideThe both locking tabs must be pointing up to insert or remove a terminal in the Mobile Base.Spring Arm Assembl

Dolphin® 9500 Series User’s Guide 13 - 7Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to

13 - 8 Dolphin® 9500 Series User’s GuideMobile Base Serial ConnectorThe following diagram displays the pin diagram of the serial connector of the bott

Dolphin® 9500 Series User’s Guide 13 - 93. Select Sync with this PC during manual sync to indicate that the terminal syncs with the selected host PC w

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Dolphin® 9500 Series User’s Guide 14 - 114Dolphin 9500 Series ChargeBaseOverviewThe Dolphin ChargeBase is a four-slot charging cradle that can power f

14 - 2 Dolphin® 9500 Series User’s GuideDock LEDEach terminal well displays a Dock LED on the front that lights solid green when a terminal is properl

Dolphin® 9500 Series User’s Guide 14 - 3Supplying Power to the ChargeBaseUsing a non-Hand Held Products power adapter voids your warranty and could re

Dolphin® 9500 Series User’s Guide 2 - 7Using a Dolphin 9500 Series Terminal for the First Time1. Unpack the Carton and Verify its Contents2. Install t

14 - 4 Dolphin® 9500 Series User’s GuideCharging Terminals in the ChargeBaseThe Dolphin ChargeBase charges the main battery of each terminal in less t

Dolphin® 9500 Series User’s Guide 14 - 5Using the DIN RailAll Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom

14 - 6 Dolphin® 9500 Series User’s GuideUsing the Wall Mount KitWall mount kits can be purchased separately to secure the ChargeBase to a wall or othe

Dolphin® 9500 Series User’s Guide 14 - 74. Using the remaining washer and nut sets, secure the mounting brackets to the bottom panel.5. Secure the mou

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Dolphin® 9500 Series User’s Guide 15 - 115Dolphin 9500 Series QuadChargerOverviewThe Dolphin QuadCharger is a four-slot charging station that provides

15 - 2 Dolphin® 9500 Series User’s GuideDolphin QuadCharger Parts and FunctionsTop Panel Charging SlotsThe QuadCharger contains four charging slots. E

Dolphin® 9500 Series User’s Guide 15 - 3Back PanelPower SwitchToggle the power switch to turn the QuadCharger on and off. Power Supply ConnectorUse th

15 - 4 Dolphin® 9500 Series User’s GuideInserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the lockin

Dolphin® 9500 Series User’s Guide 15 - 5Using the Battery AnalyzerLocationThe battery analyzer is located in the fourth slot - named the Charge/Analyz

2 - 8 Dolphin® 9500 Series User’s GuideStep 3. Charge the Main and Backup BatteriesThe power supply for the Dolphin mobile computer consists of two ty

15 - 6 Dolphin® 9500 Series User’s GuideMounting the QuadChargerThe Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCh

Dolphin® 9500 Series User’s Guide 15 - 7Wall MountingThe following graphic displays how mount a QuadCharger to a wall:

15 - 8 Dolphin® 9500 Series User’s GuideTroubleshootingIf you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solu

Dolphin® 9500 Series User’s Guide 16 - 116Customer SupportProduct Service and RepairHand Held Products provides service for all its products through s

16 - 2 Dolphin® 9500 Series User’s GuideTechnical AssistanceIf you need assistance installing or troubleshooting, please call your Distributor or the

16 - 3 Dolphin® 9500 Series User’s GuideLimited WarrantyHand Held Products, Inc. (“Hand Held Products”) warrants its products to be free from defects

16 - 4 Dolphin® 9500 Series User’s Guide

Dolphin® 9500 Series User’s Guide A - 1AKeyboard CombinationsGeneral Windows Keyboard ShortcutsUse the keyboard shortcuts in the chart below to naviga

Dolphin® 9500 Series User’s Guide A - 243-Key Alpha/Numeric Keyboard Blue Key Combinations Key Combination Function/Special CharacterBlue key + D -B

Dolphin® 9500 Series User’s Guide A - 3Red Key Combinations * Exit the mouse utility prior to adjusting the contrast.Num Lock Key Combinations The 43-

Dolphin® 9500 Series User’s Guide 2 - 9Step 5. Align the Screen You are prompted to align the screen by tapping the target five times. Use the stylus

A - 4 Dolphin® 9500 Series User’s Guide35-Key Numeric/Alpha KeyboardBlue Key Combinations Key Combination Function/Special CharacterBlue key + SP +Bl

Dolphin® 9500 Series User’s Guide A - 5Alpha Mode Key CombinationsThe 35-key keyboard defaults to numeric mode. To switch to alpha mode, press the ALP

A - 6 Dolphin® 9500 Series User’s Guide56-Key Full Alpha/NumericBlue Key Combinations Key Combination Function/Special CharacterBlue key + . +Blue key

Dolphin® 9500 Series User’s Guide A - 7Red Key Combinations * Exit the mouse utility prior to adjusting the contrast.Key Combination Function/Special

A - 8 Dolphin® 9500 Series User’s GuideSFT Key Combinations Com Port Assignment Table Key Combination Function/Special CharacterSFT + 1 !SFT + 2 @SFT

™ Hand Held Products, Inc.700 Visions DriveP.O. Box 208Skaneateles Falls, NY 13153-020895-UGRev B7/12/05

2 - 10 Dolphin® 9500 Series User’s GuideStep 8. Verify Imaging and Decoding with DemosDolphin 9500 Series mobile computers come loaded with Demos you

Dolphin® 9500 Series User’s Guide 2 - 11Resetting the TerminalThere are two ways to reset the terminal: a soft and a hard reset.Soft Reset (Warm Boot)

Dolphin® 9500 Series User’s Guide iiiChapter 1 - IntroductionRequired Safety Labels...

2 - 12 Dolphin® 9500 Series User’s Guide

Dolphin® 9500 Series User’s Guide 3 - 13 Hardware OverviewSystem FeaturesProcessor Dolphin 9500 Series terminals are equipped with an Intel X-Scale 40

3 - 2 Dolphin® 9500 Series User’s GuideFront Panel FeaturesThis section describes features on the front panel on Dolphin 9500 Series terminals. SPDeco

Dolphin® 9500 Series User’s Guide 3 - 3LEDsThe two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during rese

3 - 4 Dolphin® 9500 Series User’s GuideBack Panel FeaturesBecause the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featu

Dolphin® 9500 Series User’s Guide 3 - 5Image Engine WindowDolphin 9500 Series terminals have an optional image engine that reads and decodes linear, s

3 - 6 Dolphin® 9500 Series User’s GuideDolphin 9550This section describes the back panel of the Dolphin 9550. It contains the same features as the Dol

Dolphin® 9500 Series User’s Guide 3 - 7Rubber BumpersThe following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpe

3 - 8 Dolphin® 9500 Series User’s GuideSide Panel FeaturesThe following graphic shows the left, side panel:IrDA PortThe IrDA port communicates with Ir

Dolphin® 9500 Series User’s Guide 3 - 9Bottom Panel FeaturesThis following graphics describe the bottom panel of the Dolphin 9500 Series.Mechanical Co

iv Dolphin® 9500 Series User’s GuideChapter 4 - Using Dolphin 9500 Series Mobile ComputersEntering Data...

3 - 10 Dolphin® 9500 Series User’s GuideBatteriesDolphin 9500 Series features intelligent battery technology. There are two types of battery power: th

Dolphin® 9500 Series User’s Guide 3 - 11• Keep a charged Li-Ion battery pack in the Dolphin terminal. The internal battery prematurely discharges if t

3 - 12 Dolphin® 9500 Series User’s GuideChecking Battery PowerTap Start > Settings > System tab > Power. The Battery tab opens displaying the

Dolphin® 9500 Series User’s Guide 3 - 13Dolphin 9500 Series Technical SpecificationsSystem ArchitectureProcessor: Intel X-Scale PXA255 400MHz Developm

3 - 14 Dolphin® 9500 Series User’s GuideWeight: 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WPAN: 20 oz. (567 gm), WLAN/WPAN: 2

Dolphin® 9500 Series User’s Guide 4 - 14Using Dolphin 9500 Series Mobile ComputersEntering DataTo enter data, you may: • Use the imager to capture ima

4 - 2 Dolphin® 9500 Series User’s GuideToday ScreenAfter the Dolphin terminal initializes the first time, you see the Today screen. You can also displ

Dolphin® 9500 Series User’s Guide 4 - 3Pop-Up MenusWith pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-u

4 - 4 Dolphin® 9500 Series User’s GuideUsing the Image EngineThe Dolphin terminal houses a compact image engine that instantly reads all popular 1D an

Dolphin® 9500 Series User’s Guide 4 - 5Dolphin 9500/Dolphin 9550 Scanning Position Options The aiming beams are smaller when the terminal is held clos

Dolphin® 9500 Series User’s Guide vSystem Tab ...

4 - 6 Dolphin® 9500 Series User’s GuideCapturing ImagesThe image-capture process is an intuitive, split-second operation for experienced users. By fol

Dolphin® 9500 Series User’s Guide 4 - 7Using the KeyboardsThe Dolphin 9500 Series feature three keyboard options:• 35-key numeric/alpha keyboard, • 4

4 - 8 Dolphin® 9500 Series User’s GuideUsing the Function KeysUsing the Navigation KeysLocated in the center of each keyboard for easy access with eit

Dolphin® 9500 Series User’s Guide 4 - 9Using the Modifier KeysAll three Dolphin 9500 Series keyboard options feature the standard PC keyboard modifier

4 - 10 Dolphin® 9500 Series User’s Guide35-Key Numeric/Alpha KeyboardThe following graphic displays the 35-key numeric/alpha keyboard.Alpha Lock Key (

Dolphin® 9500 Series User’s Guide 4 - 1143-Key Alpha/Numeric KeyboardThe following graphic displays the 43-key alpha/numeric keyboard.Number Lock (NUM

4 - 12 Dolphin® 9500 Series User’s Guide56-Key Full Alpha/Numeric KeyboardThe following graphic displays the 56-key alpha/numeric keyboard.Note: To ty

Dolphin® 9500 Series User’s Guide 4 - 13Adjusting the BacklightBoth the keyboard and the display are backlit to enable better viewing in low-light con

4 - 14 Dolphin® 9500 Series User’s GuideCommunication Media OptionsMechanical ConnectorThe 17-pin, industrial-grade, mechanical connector on the botto

Dolphin® 9500 Series User’s Guide 4 - 15Radio OptionsDolphin 9500 Series terminals can be configured with one or a combination of 802.11b, Bluetooth,

vi Dolphin® 9500 Series User’s Guide802.11b Settings ...

4 - 16 Dolphin® 9500 Series User’s Guide1. Open the Radio Manager by going to Start > Settings > Connections tab > Radio Manager. The Radio M

Dolphin® 9500 Series User’s Guide 4 - 17Using the Soft Input Panel (SIP)Use the SIP to enter information in any program on the Dolphin terminal. You c

4 - 18 Dolphin® 9500 Series User’s GuideUsing the Block RecognizerWith Block Recognizer you can input character strokes using the stylus.1. Tap the ar

Dolphin® 9500 Series User’s Guide 4 - 19Writing on the ScreenIn any program that accepts writing, such as the Notes program, and in the Notes tab in C

4 - 20 Dolphin® 9500 Series User’s GuideFor example, selected drawings can be resized, while writing cannot.Note: You may want to change the zoom leve

Dolphin® 9500 Series User’s Guide 4 - 21Status IconsNote: The Notification icon displays if more notification icons need to be displayed than there

4 - 22 Dolphin® 9500 Series User’s GuideFinding and Organizing InformationThe Find feature on your Dolphin terminal helps you quickly locate informati

Dolphin® 9500 Series User’s Guide 5 - 15 SettingsOverviewCustomized settings are available on the Start menu. Ta

5 - 2 Dolphin® 9500 Series User’s GuidePersonal TabTo access the Personal tab, tap Start > Settings. The screen opens displaying the Personal tab.B

Dolphin® 9500 Series User’s Guide 5 - 3Modifying the Start MenuYou can add existing programs you use often, such as File Explorer, to the Start menu f

Dolphin® 9500 Series User’s Guide viiUsing the Dialler...

5 - 4 Dolphin® 9500 Series User’s Guide4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hol

Dolphin® 9500 Series User’s Guide 5 - 5Headset ControlThe Headset Control setting enables you to adjust audio settings while using a headset.Stereo he

5 - 6 Dolphin® 9500 Series User’s GuideSystem TabThe System tab enables you to verify and sometimes alter system parameters. To access the System tab,

Dolphin® 9500 Series User’s Guide 5 - 7ClearType TunerDolphin 9500 Series terminals displays support ClearType font rendering. ClearType is a Microsof

5 - 8 Dolphin® 9500 Series User’s GuideMain tabThis tab displays the available, in use, and remaining RAM memory used for running and storing programs

Dolphin® 9500 Series User’s Guide 5 - 9Storage Card tabThis tab displays the current capacity and usage statistics of the selected memory type - IPSM

5 - 10 Dolphin® 9500 Series User’s GuideRunning Programs tabDisplays the software programs currently using Storage memory. Check this tab when you are

Dolphin® 9500 Series User’s Guide 5 - 11PowerPower system settings contains three tabs: Battery, Wireless, and Advanced. Battery TabCheck the remainin

5 - 12 Dolphin® 9500 Series User’s GuideAdvanced TabDetermine power time-outs.For On battery power, select from the drop-down list, the number of minu

Dolphin® 9500 Series User’s Guide 5 - 13The Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is l

viii Dolphin® 9500 Series User’s GuidePocket Excel ...

5 - 14 Dolphin® 9500 Series User’s GuideRemove ProgramsThe Remove Programs settings enables you to remove programs installed on the terminal. Use this

Dolphin® 9500 Series User’s Guide 5 - 15ScreenNote: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait or

5 - 16 Dolphin® 9500 Series User’s GuideText Size TabThe Text Size tab enables you to perform font scaling within certain views of the Today screen, C

Dolphin® 9500 Series User’s Guide 5 - 17Connections TabThe Connections tab enables you to manage your network connections. Icon This icon …Beam En

5 - 18 Dolphin® 9500 Series User’s GuideAccessing the Connections Manager To open the connections manager, tap the Connections icon. The connection ma

Dolphin® 9500 Series User’s Guide 5 - 194. Tap Add a new modem connection. The Make New Connection screen appears.5. Enter a name for the connection,

5 - 20 Dolphin® 9500 Series User’s GuideAdvanced SettingsGeneral Tab Use the General tab to change the connection speed of your connection. Wait for d

Dolphin® 9500 Series User’s Guide 5 - 21Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab.Conne

5 - 22 Dolphin® 9500 Series User’s Guide3. Tap Exceptions. The Work URL Exceptions screen opens. 4. Tap Add new URL to add a new exception.5. Enter th

Dolphin® 9500 Series User’s Guide 5 - 23•Tap Advanced for advanced settings. This information can be provided only by your network administrator.5. To

Dolphin® 9500 Series User’s Guide ixCharging the Dolphin Terminal...

5 - 24 Dolphin® 9500 Series User’s Guide4. Indicate whether a pre-installed certificate should be used or rather a pre-shared key and tap Next.5. Ente

Dolphin® 9500 Series User’s Guide 5 - 25Connecting to a VPN Server1. Tap Start > Settings > Connections tab > Connections. 2. Select Edit my

5 - 26 Dolphin® 9500 Series User’s GuideEstablishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab (

Dolphin® 9500 Series User’s Guide 5 - 275. Tap OK to confirm. Enter the appropriate information on the next screen.6. Tap Dialing Patterns to change h

5 - 28 Dolphin® 9500 Series User’s GuideConfiguring Network CardsTo see the network cards installed on your terminal, tap Start > Settings > Con

Dolphin® 9500 Series User’s Guide 6 - 16CommunicationsOverview You can exchange information between your Dolphin 9500 Series terminal and other mobile

6 - 2 Dolphin® 9500 Series User’s GuideUsing ActiveSyncUsing Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft®

Dolphin® 9500 Series User’s Guide 6 - 3For more information about using ActiveSync on your desktop computer, open ActiveSync, then open ActiveSync Hel

6 - 4 Dolphin® 9500 Series User’s GuideThe Mobile Device folder opens in Windows Explorer. The terminal is now treated as a mass storage device, and t

Dolphin® 9500 Series User’s Guide 6 - 5After installation on the terminal is complete, tap Start > Programs and the program and its icon appears on